Privacy Policy

In short: we collect only the information we need to answer your request and do the job. We don't sell your information, and you can ask us to delete it at any time.

This Privacy Policy explains how Quick Access Locksmith ("Quick Access," "we," "us" or "our") collects, uses and protects personal information when you visit quickaccesslocksmith.com (the "Site"), call us, send us a service request or use our locksmith services.

Information we collect

Information you give us. When you fill out our request form, call, text or email us, we may collect:

• Your name, phone number and email address
• Your ZIP code and the address where you need service
• Vehicle details, such as year, make, model and VIN, for car key work
• A description of the problem and anything else you choose to tell us

Information we need to do the job safely. Before we open a vehicle, home or business, or make a key, we may ask to see a photo ID and proof that you own the property or are authorized to access it, such as a registration, title, lease or utility bill.

Information collected automatically. Like most websites, our hosting provider automatically records basic technical information when you visit, such as your IP address, browser type, device type and the pages you view. We don't use advertising cookies or sell visitor data.

Third-party content. Our Site shows a Google map and uses fonts provided by Google. When these load, Google may receive your IP address and basic browser information. Google's use of that information is covered by the Google Privacy Policy.

How we use your information

• To answer your request, schedule service and send a technician to you
• To inspect the job, give you the exact price and complete the work
• To verify that you are authorized to access the vehicle or property
• To apply special offers you qualify for
• To follow up about your service, answer questions and handle complaints
• To keep business, tax and accounting records
• To keep the Site working and secure, and to prevent fraud or misuse
• To comply with the law

How we share your information

We do not sell or rent your personal information. We share it only:

• With service providers who help us run our business, such as our website host (Netlify, which also receives form submissions), our email provider and our payment processor. They may use your information only to provide services to us.
• When the law requires it, for example to respond to a subpoena or a request from law enforcement, or when we believe it's needed to prevent fraud or protect someone's safety or property.
• If our business is sold or reorganized, as part of that transfer.

How long we keep it

We keep your information for as long as we need it to provide service, keep accurate business records and meet legal and tax requirements. After that, we delete it or keep it in a form that no longer identifies you.

How we protect it

We use reasonable safeguards to protect your information, and our Site uses a secure (HTTPS) connection. No website or method of storage is 100% secure, so we can't guarantee absolute security.

Your choices

• You can ask to see, correct or delete the personal information we have about you.
• You can ask us to stop contacting you at any time.

To make a request, email us at info@quickaccesslocksmith.com or call (463) 230-7717. We may need to confirm your identity first. Some information may have to be kept for legal or tax reasons.

Children

Our Site and services are meant for adults. We don't knowingly collect personal information from children under 13. If you believe a child has sent us information, contact us and we will delete it.

Links to other websites

Our Site links to other websites, such as Google Maps. We're not responsible for the privacy practices of those websites, so please read their policies.

Changes to this policy

We may update this Privacy Policy from time to time. When we do, we'll change the "Last updated" date at the top of this page.

Contact us

If you have questions about this Privacy Policy or how we handle your information, contact us: